If Sophos is installed properly, forcing the client to update – as detailed – is not necessary.
Should you require assistance please contact the 24/7 IT Support Center at (520) 626-TECH (8324) or Submit a UAssist Support Request The University of Arizona purchased an unlimited site license for Sophos anti-virus server and workstation software provided by Sophos, Incorporated.
Note that problems with a departmental or college computer should generally be referred to your local IT Support staff.
If you are looking for information about the Flashback/Flashfake virus infection on Mac computers please see our Flashback page for removal tools and other information about protecting your machine and data.
Below is a list of commonly asked questions concerning Sophos Anti-Virus.
If you have any questions about the software and how to install or operate Sophos that is not in the Windows Instructions, Mac Instructions or Linux Instructions, and that is not answered below, refer to your local IT Support or contact the Help Centre.
Sophos antivirus uses a small set of data files that need to be updated periodically.