–For Instructions for Outlook 2007 –For Instructions for Outlook 2011 –For Common errors and troubleshooting Step 2: Uncheck the box next to Download changes since last Send/Receive.In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. **NOTE** Please read this section carefully, or your update will not work!!In this case your global address book will update each time Send/Receive is pressed. There are a lot of resources to help you become familiar with Office 365.Check out Microsoft's FAQs for Office 365 (https://support.office.com/).
It can be accessed when using a CSUS email (@csus.ed) account with Outlook or when logged in to the Outlook Web App.
Please use the steps below to update your Global Address Book.
In order for some GAL entries to show up properly you may need to turn off Cached Exchange Mode.
They do for my colleague sitting next to me, so I don’t think it is a server misconfiguration or something like that.
Is there any way I can force a manual update of the Offline Address Book (OAB) in Outlook or reset it completely otherwise?
If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.